The National Restaurant Association released its annual 2024 State of the Industry report, and unsurprisingly, technology is one of the top concerns both for consumers and operators. In fact, according to the report, more than three-quarters of...
The 2024 National Restaurant Association State of the Industry report shows that consumers want old-fashioned service aided by technology, not replaced by it
Restaurant prices continue to far outpace grocery prices, but the restaurant industry gained market share in December. That said, traffic remains challenged.
What makes people really love a restaurant brand? Not just “what brand do they most frequent?” because inevitably the McDonald’s and Starbucks of the world would be at the top of the list purely as the winners of a numbers game. Rather, what makes...